Keep a list of emergency numbers by your phone or in your mobile including your GP, pharmacist, specialists and after hours medical helplines.
If your child has taken too much paracetamol immediately contact your doctor, nurse, Poisons Information Centre (AUS 13 11 26) or go to the nearest hospital even if your child is feeling well. For other parenting advice or support, ring a national helpline or the parent helpline for your state.| State | Service | Phone number | Hours of operation |
|---|---|---|---|
| Health Direct Australia | 1800 022 222 | 24 hours a day, 7 days a week | |
| ACT | Parentline | (02) 6287 3833 | 9am – 5pm, Monday – Friday (except public holidays) |
| NSW | Parentline | 1300 130 052 | 9am – 9pm, Monday – Friday 4pm – 9pm, Saturday and Sunday |
| Karitane Care Line | 1300 227 464 | 9am – 5pm, Monday – Friday (except public holidays) | |
| QLD & NT | Parentline | 1300 30 1300 | 8am – 10pm, 7 days a week |
| SA | Parentline | 1300 364 100 | 24 hours a day, 7 days a week |
| TAS | Parentline | 1300 808 178 | 24 hours a day, 7 days a week |
| VIC | Karitane Care Line | (02) 6287 3833 | 9am -5pm, Monday – Friday (except public holidays) |
| Parentline | 13 22 89 | 8am – midnight, 7 days a week | |
| WA | Parenting line | 1800654432 | 8am – 8pm, 7 days a week |
Speak to a registered nurse for 24hr health advice. 1800 022 222 or www.healthdirect.gov.au
For helpful information that can help parents with the day-to-day decisions of raising children. www.raisingchildren.net.au
Tips from a pharmacist
Tips from a child life therapist
Tips from a nurse
These videos have been developed by NPS MedicineWise in collaboration with the Sydney Children’s Hospitals Network.
To find out more about being medicinewise go to www.nps.org.au
For more information on prescription, over-the-counter and complementary medicines (herbal, ‘natural’, vitamins and minerals) from a health professional, call NPS Medicines Line on 1300 MEDICINE (1300 633 424) for the cost of a local call (calls from mobiles may cost more). Hours of operation are Monday–Friday 9am–5pm AEST (excluding public holidays)